Careers

Careers in Health Diagnostics

We’re hiring! If you’re interested in joining the growing field of health diagnostics, we encourage you to apply for one of our open positions.

Culture

We’re a growing company, centrally located in Sorrento Valley – the heart of the biotech industry in San Diego, CA. We’re a small, cooperative team, led by experts in each area of scientific innovation for which we provide solutions. Our team’s experience and dedication is critically important to achieving our mission of quality and innovation, while satisfying our valued customers. We offer plentiful opportunities for career growth and consistently reward individual success.

We offer full health, dental, and vision benefits.

We encourage you to apply now!

Current Openings

  • Customer Service Representative

    Department: Customer Sales

    Reports To: Customer Sales Manager

    FLSA Status: Exempt Full Time

     

    Position Summary

    Assists customers through all phases of the sales cycle.  Point person to liaise between customer orders and production teams. Key person in coordinating receipt of materials from vendors.

    Essential Duties and Responsibilities

    • Sets up new customer accounts received directly or through outside sales teams
    • Receives purchase orders from new and existing customers
    • Coordinates with production department to confirm the purchase orders and schedule manufacturing
    • Answers telephone and email
    • Receives materials from vendors; assists with material purchase order placement
    • Assists with customs clearance of goods received from international suppliers
    • Receives customer inquiries and/or complaints; helps disposition with Quality Assurance team

    Supervisory Responsibility

    N/A

    Education and/or Experience

    High School degree or equivalent education required.

    Required knowledge, Skills and Abilities

    • Proficiency with Microsoft Office or the equivalent
    • Excellent interpersonal skills; courtesy, professionalism and strong listening skills are required.

    Language Skills

    • Proficiency in English language (written and spoken)
    • Prefer bilingual in Mandarin

    Physical Job Requirements

    Note: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job whether in a laboratory, office or warehouse setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The employee must have the physical capability to effectively operator various items of and office related equipment, such as, but not limited to a personal computer, calculator, printer/ copy machine and fax machine. This position primarily involves sitting and standing most of the time. Walking is required when necessary. In this position, the employee can expect to exert up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects.

    Work Environment

    Note: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The noise level in the work environment is usually moderate. This includes noise generated from phone rings, computer, and conversations.

     

     

    Apply Today